Remedy Healthcheck

Overview

FREE Remedy or Remedyforce Health Check

Fusion’s Remedy/Remedyforce Health Check is a free, remoteservice that will give you a high level overview of your ITSM health and recommendations to improve it.

What You Get

  • Summary Recommendations
  • Cloud and On-Premise
    • Workflow Configuration
    • Foundation data review
    • Integration design
  • On Premise Only
    • Solutions Architecture Resilience
    • Database review
    • Error Log Review

What We Require

  • Approval from the Remedy/Remedyforce application owner.
  • Access to the Remedy/Remedyforce Administrator for one day, who can provide access to the live production environment* (via WebEx or VPN).

* This service is offered for the live production environment only.

To request your complimentary Remedy or Remedyforce Health Check please complete this form.

You will be contacted by your Fusion Account Manager to confirm your service. Once qualified, your Account Manager will book your Health Check and deliver the full report at the completion of the review.