Inok Systems has been deploying FootPrints ITSM solutions since 2005. In 2012, BMC Software acquired Numara Software which owned FootPrints and Inok Systems became a BMC Partner.
Today, Inok Systems is the only partner in Singapore and the region whose technical team has obtained the BMC Certified Professional (BCP) certifications for the entire BMC ITSM and Workload Automation Suite of products, namely:
Our level of expertise on these products go beyond just deployment and level 1 support. Our team has done API level integrations (eg. SOAP API integration for FootPrints), source code level extensions (eg. Apex and Visualforce with Remedyforce) and double-byte language localisation (eg. FootPrints for Traditional and Simplified Chinese).
- BMC Remedy ITSM
- BMC RemedyForce
- BMC FootPrints
- BMC Client Management
- BMC Control-M
BMC Certified Professional - Client Management
BMC Certified Professional - FootPrints Service Core
BMC Certified Professional - Control-M Workload Automation
BMC Certified Professional - Remedy Service Desk and Change Management 8.x