KnowledgeBroker

KnowledgeBroker (KBI) is the leading KnowledgeBase Support Solution content provider in the market today. Established in 1992, KBI provides constantly updated KnowledgeBase Solutions for desktop applications, operating systems, mobile devices and more. KBI is focused on providing a Digital Desktop Support Solution KnowledgeBase that is easy to import into most ITSM/ Knowledge Management Applications and is fully integrated with search, ticketing and reporting features. KBI’S Support Solutions KnowledgeBase is used by service desk analysts for first call resolution (FCR)and end users for self-service. The quarterly updates cover new topics, new titles and new versions as they are released to the market.

KBI also works with companies to create custom content for their proprietary applications and to reformat existing silos of legacy content for import as Support Solutions into their new knowledge management applications. Use KnowledgeBroker as your back up knowledge content employees/agency.

Companies around the world use KBI’S Desktop Digital Support Solutions to resolve 'How-To' questions, Error Messages, and Problem Conditions. KBI’S KnowledgeBase saves time, reduces costs, and increases the efficiency of customer technical support.


Location

Box 17097 Reno, Nevada 89511 United States

Main

626-441-0702

Company Solutions (4)

KnowledgeBroker (KBI) is a leading supplier of KnowledgeBase computer Support Solutions for Service Desk T...
Remedyforce
KnowledgeBroker (KBI) is a leading supplier of KnowledgeBase computer Support Solutions for Help Desk Techn...
Digital Workplace, Remedy Platform, Remedy Service Management Suite
KnowledgeBroker (KBI) is a leading supplier of KnowledgeBase computer Support Solutions for Service Desk T...
FootPrints Service Core
KnowledgeBroker (KBI) is a leading supplier of KnowledgeBase computer Support Solutions for Service Desk T...
Service Desk Express Suite