KTSL is in business to help its customers achieve real and lasting value from their investment in IT service and enterprise management tools.
We believe that our customers' business and operational objectives can be met, only by employing best practice methodology. This will improve business processes by using tools that show quantifiable results. These goals are delivered using an ITIL framework and software tools from BMC Software.
We are BMC’s longest-serving UK reseller
Working with KTSL, News UK implemented fast, accurate IT asset discovery with BMC Discovery and Discovery for Storage, and Atrium Configuration Management Database (ITIL® CMDB), along with TexWurx uControl™, to improve troubleshooting, business impact analysis, and change management planning.