As BMC's longest-serving UK reseller and a BMC Elite Partner, KTSL specialises in innovative systems management, with a focus on user experience and helping businesses embrace the future with confidence.

We deliver client goals using the ITIL framework and employ BMC Certified Professionals trained in:      

• FootPrints Service Core
• Remedy ITSM
• Truesight
• Control-M                          

KTSL Services:

• Professional Services
• 24 x 7 Support
• Extended Support
• Migration Services
• Resourcing

KTSL Solutions:

KARI      Augmented Reality - Ideal for inventory or ITSM problem identification

KUPA     AI Analytics for ITSM - Our completely agnostic tool can be integrated with Helix, Remedyforce and all collaboration tools such as Microsoft Teams and Yammer, allowing them to be used as a channel for self-service.

KIMI      Customer Portal - One user-friendly interface, connecting all areas of an organisation.

KASPA   TechBar - Complete end-to-end service including design and build. Now available unmanned, and for use with Smart Lockers  

Case Study: Working with KTSL News UK implemented fast, accurate IT asset discovery with BMC Discovery and Discovery for Storage, and Atrium Configuration Management Database (ITIL® CMDB), along with TexWurx uControl™, to improve troubleshooting, business impact analysis, and change management planning.