KTSL is in business to help its customers achieve real and lasting value from their investment in IT service and enterprise management tools.

We believe that our customers' business and operational objectives can be met, only by employing best practice methodology. This will improve business processes by using tools that show quantifiable results. These goals are delivered using an ITIL framework and software tools from BMC Software.

KTSL Services

• Professional Services
• 24 x 7 Support
• Extended Support
• Migration Services
• Resourcing

KTSL Solutions

• BMC IT Service Management
• Reimagine
• Salesforce < – > Remedy
• Individual Accountability Regime (IAR)

We are BMC’s longest-serving UK reseller

• BMC Certified Professional - FootPrints Service Core
• BMC Certified Professional - Remedy ITSM
• BMC Certified Professional - Truesight
• BMC Certified Professional - Control-M

Working with KTSL, News UK implemented fast, accurate IT asset discovery with BMC Discovery and Discovery for Storage, and Atrium Configuration Management Database (ITIL® CMDB), along with TexWurx uControl™, to improve troubleshooting, business impact analysis, and change management planning.

https://www.youtube.com/watch?v=TPw_oRxqYSg