NimbusNow, a privately owned woman business, is a leader in delivering BMC Remedyforce and Salesforce consulting, managed services, and next-generation cognitive service management. NimbusNow is one of the few companies and BMC Software partners with personnel that have been working with BMC Helix Remedy since version 1.x We enable more Remedyforce clients in the United States and outperform the competition to stay ahead of the innovation curve with our certifications, unique Remedyforce IP, and based on the number of successful customer implementations. We empower clients with IT Service Management best practice guidance for process maturity, application configuration, and system customizations.
Some of NimbusNow’s technology solutions include BMC Helix Remedyforce, Client Management (Premium Plus), AssetsNOW, ProcurementNOW, FastTrack for Remedyforce, Cloud Coach, and Salesforce App Cloud custom development, which can be delivered on premise and/or available in easy to mange cloud bundles or a la carte.
A Customer Case Study: Using Remedyforce Premium to Deliver the Ultimate Self Service Experience
Synopsis: Hear directly from a national healthcare provider about their decision to purchase Remedyforce, their implementation experience working with NimbusNow, and how they have leveraged the Premium add-on (Client Management) of Remedyforce to support remote users and populate their CMDB.