OpsGenie is an alerting, on-call management and incident response orchestration solution that is highly complementary to BMC Remedy ITSM's incident management system.
OpsGenie provides a powerful two-way integration with BMC Remedy. When a new incident is created in BMC Remedy, a corresponding OpsGenie incident is automatically created, containing rich information about the incident. OpsGenie provides rich notifications based on on-call schedules, rotations and escalations; to ensure the best incident management for BMC Remedy customers.
OpsGenie - BMC Remedy Integration Guide
Sep 8, 2017