Offline-Capable Mobile Apps for ITAM, ITSM and Field Service
Mobile Reach extends your BMC Remedy platform into the field, enabling technicians with highly usable mobile apps that quickly solve customer and operational needs, improving efficiency, accuracy and service profitability.
Rapid Return on Investment
Mobile Reach provides a direct, certified integration with BMC Remedy that allows your employees to use offline-capable, task-oriented mobile applications that mold to your Remedy application. Mobile Reach apps support unlimited business processes to complement your BMC Remedy implementation, including IT asset management, IT service management, field service management and custom applications. Mobile Reach apps run natively on iOS phones and tablets, Android phones and tablets, and Windows Mobile devices, so that every one of your users is as productive as possible. Mobile Reach’s native architecture also allows the use of connected or Bluetooth-attached accessories, such as laser barcode scanners, RFID devices, magnetic stripe readers and sensors. Mobile Reach apps do not require a network connection to function, so the user experience is consistent and always available.
Easily Deploy and Scale
The Mobile Reach AppStudio provides a drag-and-drop interface to create task-oriented mobile apps designed to streamline processes for your entire workforce. Using AppStudio, you can build and deploy apps quickly, designed around any task or process, and integrate directly with Remedy tables so that you can control data transfer, validation, error checking and handling.