TrueSight Intelligence for ServiceNow

Overview

Migrate data between ServiceNow and BMC TrueSight Intelligence seamlessly.

Automatically integrate ServiceNow Incident data for improved visibility and analysis of your Enterprise IT Operations.

When looking for the right solution to effectively manage and enable faster, more reliable IT service processes you want to evaluate best-of-breed solutions along with your existing investments. Two contenders to consider are, BMC and ServiceNow, both named top two leaders in Gartner’s recent Magic Quadrant for IT Service Management (ITSM) tools. Figuring out how to leverage these two powerhouses to work in your favor just got easier.

Tech Data helps you combine ServiceNow platform event data with BMC TrueSight Intelligences machine learning and advanced analytics for real-time insights into the entire IT organization. Our Seamless Data Pump™ takes the guess work out of data migration by using direct endpoint API access and multi-threaded technology to synchronize ServiceNow incident data with TrueSight Intelligence.

This integration allows for the analysis of streaming data in real-time for greater visibility and deep data exploration.
Seamless Data Pump Processing Engine Advanced Features
  • Complete incident to TrueSight Intelligence.
  • Out-of-Box maps for ServiceNow incident classes and forms.
  • Point and click map modification for future customer needs
  • Delta vs full load capabilities

Resources

Resource Name Category Size
TSIM ServiceNow Datasheet
Nov 8, 2017
Datasheets 157 KB